Chrome Customs

Marcus Herrera Edited 3 months ago

Horrible job! Had my windows tinted here. When I got the vehicle back, the interior mirror/sensor trim panel had significant gouging and damage that was not present before the installation. I brought it to their attention and was told they did not cause it??? And took no interest in finding out why the damage to my cover The damage required replacement of the trim piece at a cost of approximately $200. What disappointed me most was not the mistake itself, but the lack of accountability and willingness to address it. Mistakes happen. I would have appreciated an honest acknowledgment and an effort to make it right. It also should be noted they also scratched into the tint so the job was far from perfect and very sloppy. So for $200 I got tinted windows with damaged to the film on the tint, had to replace the cover on parking sensor which cost an additional $200 and I’ll likely take elsewhere to get the job done right. No way I’d recommend this place to anyone.

ther0cketman a year ago

This place is amazing!! I recently moved back to the area after living in San Diego for over 20 years and was concerned I wouldn’t be able to find the same high-end type of places like this in the Midwest. Thankfully these guys were recommended to me by Klaben. Rodney gave me a tour of the place when I arrived, I felt like I was on one of those pimp your ride reality shows haha.. so impressive! The whole place is clean, organized, and huge! All kinds of things going on in there. Mind blowing. Nick is a great guy, it’s obvious everyone there loves their job and takes pride in their work. Worth the drive. Don’t bother looking anywhere else, this is the place.

Evan Edited a year ago

Nick and the whole crew are great. Nick replied to my emails very quickly and was able to get me in for a tire mount/balance the same day. He was friendly and professional when I dropped off my wheels and tires. The tech helped me unload and totally understood these wheels are rare, expensive and in pristine condition and assured me he would take good care of them. Most shops would just let them on the concrete floor but he went and got padded mats before setting them down. This is the kind of attention to detail I LOVE to see and is so rare. Loading up was quick and effortless with help from a tech putting the wheels back in my truck. This is my new go-to shop for tire mounting and balancing. Thank you, guys! Update 02/20/25 : Dropped off another set of wheels and tires for balance (22" x 9) and once again, fantastic job. Thanks guys!

Doom Gloom 2 years ago

I bought my wheels and tires from where I work and had Chrome customs mount and balance them and put the new tpms sensors in. The M&B went great and drove around a bit and noticed the sensors weren’t working. So I took both sets of my wheels back to them and they programmed them off the original wheels. Success?? Nope, so I brought the car in and one more attempt and about 20 minutes later we were all good! These guys are great and can’t say enough good stuff. I will return. Thanks guys!!!

Liv Phillips 2 years ago

I purchased tires from tirebuyer and this shop was an option for installation. Everyone I interacted with here was amazing, so nice and welcoming! The waiting area is comfy and you can see many of the really cool rims they sell. The installation took a bit over an hour and I was back on the road! I learned they do a lot more auto work than I knew about - tires and rims, window tint, shocks and more. I will definitely return. Thanks!